ETwater experienced a temporary outage over the last 48 hours causing devices to miss connections. The system is recovering and all devices are trying to connect at once which is why it may take up to 12 hours for all units affected to reconnect.
If your unit has not made a successful connection by tomorrow morning please contact our customer service team (1-888-685-5505).
We apologize for any inconvenience this may have caused.
Melissa Farley Manager of Product Operations